Contact & support

Contact us by phone, email or post for all enquiries about coins, stamps and collectables. Our phone line is open from 8:30am to 5:00pm Monday to Friday (excluding public holidays) and we aim to reply to all emails by 5:00pm the next business day.

Please note that during the Christmas and New Year period there will be limited staff available to respond to enquiries, however we will endeavor to get back to you as soon as possible. We will return to business as usual on 7 January 2013.

Enquiry form

Complete the enquiry form and we'll respond to you by 5:00pm the next business day.

Email

You can email us at collectables@nzpost.co.nz

Phone

Within NZ: 0800 NZCOINS
(0800 692 646)

Outside NZ: +64 6 349 1234

Chinese Language Line:
0800 888 8872

Full contact list

We’ll take your call Monday to Friday 8:30am - 5.00pm excluding public holidays.

Postal Address

Collectables & Solutions Centre
Private Bag 3001
Whanganui Mail Centre
Whanganui 4540
New Zealand