Registration help

Having problems trying to register? Try our help below, and if you're still stuck visit our contact page here to get in touch.

Do I need to provide my customer number when I register?
I am an existing customer, why do I need to create a new account?
What should I do if I register and my email address has already been used?
What will happen if the email address I register with is different to the one on my existing customer account?
How do I register?
I am already registered

Do I need to provide my customer number when I register?

To register for your new online account, you only need to provide your email address and a password. To keep your account information secure we do not require your customer number when registering. Once you have registered, your online account will connect with your existing account number providing we have a record of your email address.

I am an existing customer, why do I need to create a new account?

Registration is necessary to create a password and verify that you own the email address you register with. This ensures that we can protect the security of your account details and personal information. Once you have registered, the website will automatically link your online account with your existing account number.

What should I do if I register and my email address has already been used?

You can only register with an email address once. If your email address is already in use then please reset your password. We'll send you an email with a special link which will allow you to create a new password.

What will happen if the email address I register with is different to the one on my existing customer account?

A brand new account will be created for you if we don't have any record of the email address you register with. When you have completed registration and are signed in, you can check your customer number which appears in My account section. Once you have signed in you can access My account using the link at the top right hand corner of the website above the shopping cart.

How do I register?

Regsitering for an online account on our website is easy. Simply provide your email address and a password using the registration form here. Once you have registered a welcome email will be sent to your email address with a verification link. You must click the link to verify that you own the email address before you will be able to access your account details online.

Once you have completed registration, you will be able to access your information when you are signed into our website from the 'My account' section using the link at the top right hand corner of the website above the shopping cart.

I am already registered

If you have previously registered for an online account on our website, simply sign in.